LEGAL TERMS AND CONDITIONS

LEGAL TERMS AND CONDITIONS

This notice contains the site’s legal terms and conditions. When accessing the site the users agree to accept and respect all the conditions of this declaration, Trattoria 4 Leoni surl reserves itself the right to ask users who do not intend to accept or do not intend to respect such terms to refrain from using the website. Access to the site and inherent services are exclusively destined to personal use. This site belongs to Trattoria 4 Leoni which can modify the contents of the website at anytime, without previous communication. Trattoria 4 Leoni surl declines any responsibility concerning the possibility that, due to particular configurations of the client’s computer or it’s ill functioning, the colours of the visualised products may present slight variations from the original ones.

CHARACTERISTICS OFVTHE SERVICE

DESCRIPTIONS OF THE SALE OF PRODUCTS

The service for the sale of products active on our site includes access to the selections, the choice of products, the online transmission of the purchase order and the eventual acceptance of the purchase order.

REGISTRATION
Purchase and registration entail the agreement of the above mentioned general conditions that regulate the product supply contract in addition to consenting the use of personal data. In the case of registration the client is required the password with maximum care, committing himself not to allow the use of the service by thirds/others unless personally authorised by him, taking on all responsibilities for their behaviour online. In case of lost, stolen or forgotten password the client is given the opportunity of a new password on the site. In case the client intends to cancel the account he must send the request to the customer office e-mail address.

PURCHASE ORDER
All purchase orders destined to 4 Leoni surl must provide clear indications regarding the code of the product, it’s description, the quantity and the correct name and address of who’s receiving the order. The order procedure on the site allows changes or corrections of eventual mistakes of given data before forwarding the purchase order. The purchase order sent by the client is a valid vinculating contract for the client. To confirm the order Trattoria 4 Leoni surl will send a mail with a summary of the order to the e-mail address indicated in the registration. The e-mail is only informal and doesn’t imply the acceptance of the order by Trattoria 4 Leoni surl.

ACCEPTANCE OF PURCHASE ORDER
Trattoria 4 Leoni surl reserves itself the unquestionable right of accepting or denying the purchase order forwarded by the client. Trattoria 4 Leoni, barring what forseen in the following comma, is committed to give way to the client’s order or to inform him of any eventual problem within and not over seven days, starting from the following day of the order request. It goes without saying that the accomplishment of the order is subordinated to the availability of the product. In case the product is not available Trattoria 4 Leoni surl will immediately inform and reimburse the client in case the payment has already gone through. In that case the client won’t have the right to any further compensation or indemnity. Orders by under age subjects will be rejected.

STORAGE ARCHIVING METHODS
The purchase contract will be stored on the website and the client will have access to it at anytime by following the visualising procedures on the site.

PRODUCT FEATURES AND CHARACTERISTICS

The products are presented on the online catalogue as faithfully as possible to their exact features. The published images, with generic informative value, could result slightly different from the authentic product. The products seen on the online catalogue can be bought up to exhaustion of the stock, unless Trattoria 4 Leoni surl reserves itself the right of not making some products available at anytime and/or to change their features. Furthermore Trattoria 4 Leoni reserves itself the right to adjourn the online catalogue at anytime modifying the range and quantity of products.

PRICES AND CURRENCY

The price of the products is the one published on the online price list at the moment of the client’s transmission of the order. The prices of the published products on the site are comprehensive of standard packaging and VAT ( with the exception of ExtraEU countries), tax rates are determined by the characteristics and features of the products. Prices do not inclusive of transport and delivery. All the specific costs ( of delivery or special packaging) not included in the prices of the products published on the site, will be seperately and clearly listed in the summary of the order and confirmed in the acceptance of order mail which will be forwarded to the client by Trattoria 4 Leoni surl. Furthermore for deliveries to EU countries other than Italy and in other States, for Campione d’italia, Livigno, Channel Islands and Canaries, the prices published on the website are not comprehensive of:

• eventual taxes or/and charges on sales
• eventual tributes or/and customs charges
• any eventual other tribute or charge applicable on the delivery of the ordered products.

The client will be subject to the charge of tributes and custom charges applicable in the country of delivery of the products. Each and any eventual charge and cost related to custom release will remain to the exclusive competence of the recipient . The orders are billed in the currency of sale price list of the country to which we deliver. The sum which will be charged on your credit card r on your PayPal account can change according to currency exchange and on bank commissions. We advice clients to ask their personal bank for information concerning tax exchange rates and commissions.

METHOD OF PAYMENT

PAYMENT THROUGH CREDIT CARD

Payment through Visa, Madtercard, American Express and Maestro credit card circuits must be made online, at the moment of the transaction of the purchase order. The client must provide credit card details in the purchase order and the charge request of the sum will be forwarded only once the order will be completed, The client’s credit card details are neither accessible to Trattoria 4 Leoni surl neither to third parties and are received in a protected way, to avoid unauthorised access, by PayPal safe servers that have been engaged by Trattoria 4 Leoni surl to deal with credit card payments. When Trattoria 4 Leoni will receive confirmation of payment it will start with preparing and forwarding the purchase order. We suggest you visit www.paypal..com for further details on PayPal.

CREDIT CARD SAFETY
Since all payment are processed by PayPal, clients are guaranteed maximum security on their purchase. Client service operators are not authorised to request or to accept credit card numbers or extremes. Trattoria 4 Leoni reserves itself the right to inquire for extra information or documentation following the order, in case the payment platform security system should require it.

PAYMENT THROUGH VERIFIED PAGPAL ACCOUNT
By choosing the PayPal payment method the client can pay directly through his verified PayPal account.We accept payments through verified PayPal accounts reserving ourselves the right of sending the merchandise to the address indicated on the account verified by PayPal. Payments sent by accounts unverified by PayPal could be cancelled.

RIGHT OF WITHDRAWAL

The customer has the right of withdrawal from the Contract within 14 days of receipt of the goods purchased. The customer will have to return the goods at their own expense and at their own risk to Trattoria 4 Leoni surl, Via de Vellutini 1r, 50125, Florence, with the goods entire and intact (preferably in their original packaging) before and not later than 14 days from the date of receipt of the purchase. In accordance with the deadline of the 14 day term, the goods will be considered to have been returned from the moment of delivery to the sender. The right to return applies to the order as a whole and so does not apply to individual parts of the goods ordered.

CONDITIONS
All goods must be returned intact and must not have been damaged or tampered with in any way.
In the event that the customer receives defective goods, or an error is verified in the shipping on the part of Trattoria 4 Leoni surl, the same procedures as reported above will be adopted. Trattoria 4 Leoni surl reserves the right to request photographic proof before authorising the return of defective goods and will take responsibility for the expenses of the shipping of the returned goods to their premises.
Trattoria 4 Leoni surl reserves the right to decline returns not authorised or sent by a courier other than MAIL BOXES ETC if not previously authorised by customer service. Authorisation must be requested via email to the customer service address. Returns are not permitted for personalised goods. The returned goods must be delivered to the courier already packaged in a such a way as to guarantee transport of the goods enclosed without damage.
On verification of the integrity of the goods (as per the General Conditions of the Contract), the costs of the article/s will be refunded, and the shipping costs paid at the time of purchase will be covered by Trattoria 4 Leoni surl. In all cases where the return is considered not to be valid and not to have been legitimately carried out by the Customer, Trattoria 4 Leoni surl will return the Product to the Customer, at the expense and risk of the Customer; furthermore, the Customer will be responsible for arranging the return of the goods. In the event that the returned goods are damaged during transit to Trattoria 4 Leoni surl, the Customer will be informed of the damage sustained within 2 working days of receipt of the Goods so as to enable the Customer in turn to inform the courier and to validate their reasons in relation to the complaint against the Courier, and at the same time Trattoria 4 Leoni surl will return to the Customer the Goods damaged in transit, at the expense and risk of the Customer. In the event that the return is undertaken in conformity with the applicable terms and conditions Trattoria 4 Leoni surl will refund the Customer’s payment. Refunds of goods accepted will be made without charge in the shortest time possible and in any case within 14 days from the date at which Trattoria 4 Leoni surl receives confirmation on the part of its warehouse of the arrival and acceptance of the return. Trattoria 4 Leoni surl will not communicate the return delivery effected to the warehouse by the courier; the customer will be able to receive the information regarding the effected delivery from the courier responsible. The customer will receive an automatic email from our bank, confirming the refund on the part of Trattoria 4 Leoni surl within the pre-determined 14 days. Trattoria 4 Leoni surl is not responsible for the time taken to credit the amount refunded, which is entirely governed by the regulations of the card-issuer of the credit card used.

PRIVACY POLICY
Information regarding Privacy

This Privacy policy document is compiled in conformity with the current regulations governing Privacy (Reg. UE/679/2016, D,Lgs 101/18 and D.Ilgs. 196/03) and in conformity with these regulations your data will be handled within the context of the use of the application and to provide you with all the necessary information in order for you to give your explicit informed consent to the services provided.
In general, the handling of all information or Personal Data that you submit to the proprietor through the application, or which is obtained by other means through the website, will be dealt with in compliance with the internationally recognised principles of lawfulness, propriety, transparency, the limitation of objectives and of retention, minimalisation of the data, accuracy, integrity and confidentiality and will be used exclusively for the delivery of the services proposed on the website, for the sale of Products and for the activation of the provision of information via a newsletter.
1. Service proprietor

Trattoria 4 Leoni surl, as identified at the beginning of the privacy statement, is the proprietor of the services relating to all Personal Data which are handled through this application.

2. Handling of Personal Data

In consequence of your using the website, we inform you that the Proprietor will treat your Personal Data, which may consist of – depending on your decisions on how to use the Services – an identification such as name and surname, ID number, online identity, or of one or two characteristic cultural or social elements of your physical identity or physiology, suitable for confirming your identity or making you identifiable (henceforth just “Personal Data”).
Included in the Personal Data gathered by this Application, either autonomously or through third parties, are: Cookies, Application data, email addresses and passwords. Other Personal Data collected may be indicated in other sections of this privacy policy document or through contextualised informative texts displayed at the time of data collection. Personal Data may be inserted voluntarily by the user, or collected automatically during the use of this application. The possible use of Cookies – or other tracking devices – on the part of this Application or proprietors of third party services used by this application, where not otherwise specified, have the purpose of identifying the user and registering relative preferences for the sole purpose of delivering the services requested by the user. Failure to submit certain Personal Data on the part of the user could prevent the proprietor from carrying out the required services. The User assumes the responsibility for the Personal Data of third parties published or shared via this application and guarantees that they have the right to communciate or publicise such data, exempting the Proprietor from any responsibility towards third parties.
The Personal Data handled by the platform are the following:

a. Name, contact details and other Personal Data
In various sections of the website, in particular that related to the setting up of a personal account and that relating to subscription to the newsletter, you will be requested to insert information such as your email address, a password, your name and surname, date of birth, and gender.

b. Special categories of personal data
Some sections of the site platform include optional fields in which you can provide to the Proprietor certain information which may contain Personal Data.
As these fields are optional, you may use them to communicate (voluntarily or not) certain sensitive categories of Personal Data, such as information regarding racial or ethnic origin, political opinions, religious or philosophical affiliations, trade union membership, genetic data, biometric data designed to identify unequivocally a physical individual, data related to health or to sexual activity or to sexual orientation.
The Proprietor urges you not to enter such Personal Data if not strictly necessary.
In reality, such special categories of Personal Data may be subject to handling only with your explicit consent (indicated by means of the flag displayed in the specific format) and in accordance with the pro tempore regulations in force.
The Proprietors therefore stress the importance of providing explicit consent for the handling of specific categories of Personal Data, in the event that you decide to share such information.

c. Data provided voluntarily by interested parties
As already indicated above, in certain parts of the website you are permitted to enter text messages or information visible to the Proprietors, which may contain the Personal Data of other persons.
In such a situation, you put yourself in the position of being an autonomous proprietor of the handling of the data, assuming all legal rights and obligations. In this sense, you provide the maximum surety in respect of third party and product liability claims regarding any dispute, claim, request for compensation or damages, etc. that could accrue to the proprietors from third parties whose Personal Data may have been handled due to your use of the functions of the Site in violation of the applicable laws on personal data protection.
In any case, in whatever way you provide or otherwise handle the Personal Data of third parties in using the Site, you guarantee ab initio – assuming every related responsibility – that such a particular hypothesis of data handling is based on the consent of the interested third party or on another appropriate legal criterion that legitimises the handling of the information in question.

d. Browsing Data
IT systems and software procedures dedicated to the functioning of the platform acquire in the course of their normal activity, certain Personal Data, the transmission of which is implicit in the use of Internet communication protocols. This concerns information which is gathered not for the purposes of association with identified interested parties, but that by its very nature could, through elaboration and association with data held by third parties, allow for the identification of users. This category of data includes IP addresses or the domain names of the computers used by users to connect to the Site, the addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to submit the request to the server, the dimensions of the file obtained in response, the numerical code indicating the state of the data response from the server (successful, error, etc.) and other parameters relating to the operating system and IT environment of the user.
This data is used for the sole purpose of providing anonymous statistical information regarding the use of the site and to check that it is functioning correctly, or to identify anomalies and/or abuses, and is deleted immediately after processing.
The data may be used to ascertain responsibility in the event of possible cybercrime to the detriment of the platform or third parties.

e. Management of payment details
Payment management services permit this Application to process payments via credit card, bank draft or other means. The data used for payment are obtained directly from the service provider of the requested payment. Some of these services may moreover provide for the programmed sending of messages to the User, such as emails containing invoices, or other notifications regarding payment. The payment services are Multisafepay and PayPal, who collect data according to the specifications in their privacy policy.

f. Handling of addresses and sending of emails
These services are handled by Mailup and permit the management of a database of email addresses, telephone numbers or contact details of any other type, used to communicate with the User. These services may also provide for the collection of data relating to the date and time of the visualisation of messages on the part of the User, as well as the interaction of the User with them, such as clickable information links included in messages.

g. Interaction with social networks and external platforms
These services permit interaction with social networks and with other external platforms, directly from the pages of the Application. The interactions and information obtained by this Application are in any case subject to the privacy settings of the User in relation to any social network. In the case when an interactive service with social networks is installed, it is also possible that, even if the User does not use the service, that service will still collect interaction data related to the pages in which it is installed.

h. Keys
The Tweet key and Twitter widgets
The Tweet key and Twitter widgets are interactive services in the social network Twitter, provided by Twitter Inc. and the data processed are Cookies and usage data. Place of processing: USA – Privacy Policy. The “Like” button and the Facebook widgets (Facebook, Inc.) are interactive services with the social network Facebook, provided by Facebook, Inc. The personal data collected are Cookies and usage data. Place or processing: USA – Privacy Policy.
+1 key and Google+ widget (Google)
The +1 key and Google+ widget are interactive services with the social network Google+, provided by Google Inc. Personal data collected are cookies and usage data. Place of processing: USA – Privacy policy
i. Google Analytics (Google)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purposes of tracking and examining the use of this Application, compiling reports and sharing with other services developed by Google. Google may use Personal Data to contextualise and personalise the advertising on their network. Personal Data collected are Cookies and usage data.
Place of processing: USA- Privacy policy – Opt Out.

l. Monitoring conversions of Google AdWords (Google)
The monitoring of Google AdWords conversions is a statistical service provided by Google, Inc. which links data from the Google AdWords posts on the network with actions undertaken inside this Application.
Personal Data collected are Cookies and usage data
Place of processing: USA – Privacy Policy.

m. Visualisation of content from external platforms
These services permit the visualisation of content hosted on external platforms directly from the pages of this Application, and interaction with it. When such a service is installed, it is possible that, even when the User does not use the service, that service collects traffic data relevant to the pages in which it is installed.

n. Youtube Video Widget (Google)
Youtube is a visualisation service of video content managed by Google Inc. which allows this Application to include such content in its own pages. Personal Data collected: Cookies and usage data .
Place of processing: USA – Privacy Policy

o. Vimeo, LLC
Visualisation of content from external platforms. Vimeo is a visualisation service of video content managed by Vimeo, LLC which allows this Application to include such content in its own pages.
Personal Data collected: Cookies and usage data.
Place of processing: USA – Privacy policy – Cookie Policy.

3. Objectives of Data management

The Proprietors will use your Personal Data, collected via the Platform, for the following objectives:
• the purchase and delivery of products and services: we use your personal data to receive and process orders, and provide products and services; to check your identity and help you if you lose or forget the details of your login/personal account password for the platform; to obtain a loyalty card; to send you newsletters you have requested as a service on subscribing; to allow you to save your preferred products and provide you with whatever service you may require;

• marketing and remarketing: we use your personal data to display advertising in the interests of functionality, promote products and services that may interest you, to be able to send you email promotions, text messages, push notifications, by telephone, banners, instant messaging, or via the Proprietors’ official social media pages, relating to the products and/or services also in relation to third parties:
• soft spam: handling of this objective is based on the interests of the Proprietors to send you marketing messages via email regarding products and services similar to those you have already purchased through the Site. You can unsubscribe from these messages, without any consequence to you (apart from the fact that you will not receive any further communications of this type from the Proprietors)
• compliance: to comply with the legal requirements for the Proprietors regarding the collection and/or further processing of certain types of Personal Data;
• abuse/fraud: to prevent or identify any abuse of the platform, or any fraudulent activity and thus to allow the Proprietors to protect themselves in law.
4. Legal basis and compulsory or voluntary nature of data handling

Le basi legali utilizzate dai Titolari per trattare i tuoi Dati, secondo le finalità indicate nel precedente Paragrafo 3, sono le seguenti:
The legal bases used by the proprietors for the handling of your data, according to the objectives indicated previously in Paragraph 3, are the following:
• purchase, delivery and provision of products and services: for these objectives data management is necessary to be able to provide you with the products and services and, therefore, to fulfil the contract agreed with you. It is not obligatory to provide the Proprietors with your Personal Data for these objectives but not doing so, it will not be possible to provide you with any Services. The same applies for the newsletter service which derives from your specific request through the provision of your email address and which you can cancel at any time, following the indications specified in Paragraph 7 of this advisory.
• marketing and remarketing: data handling for this objective is based on your consent. It is not obligatory to give your consent to the Proprietors for this objective and you are free to withdraw consent at any time without any consequence (except for the fact that you will no longer receive marketing communications from the Proprietors). You can withdraw your previously granted consent by following the instructions provided in Paragraph 7 above.
• soft spam: data handling for this objective is based on the interests of the Proprietors in sending you marketing communications via email relating to products and services similar to those you have purchased through the Site. You can unsubscribe from these communications at any time without any consequence to you (other than the fact that you will no longer receive communications of this type form the Proprietors).
• Compliance: Data handling for this objective is necessary for the Proprietors in order to comply with legal obligations. When you provide your Personal Data to the Proprietors, it will have to be handled according to the applicable regulations, which may imply the retention of such data and its communication to the Authorities under obligations relating to accounting, tax and other considerations
• abuses/fraud: information collected for this objective will only be used to prevent and/or identify possible fraudulent or abusive activity in the use of the Site and will thus allow the Proprietors to cover themselves in law.
5. Recipients of Personal Data

Your Personal Data may be shared with the following recipients (the “Recipients”):
• recipients acting typically as handlers (internal and external) of the data, in other words: i) persons, businesses or professional agencies that provide assistance and consultation to the Proprietors in matters of accounting, administration, law, tax, and finance.
• proprietors of internet sites within the platform
• persons with whom it is necessary to interact for the provision of Services
• persons delegated to undertake technical maintenance (including electronic communication networks and network apparatus);
• persons authorised by the proprietors for the handling of Personal Data necessary in carrying out activities strictly related to the provision of Services, who have guaranteed confidentiality or who have an appropriate legal obligation to respect confidentiality (e.g. employees of the Proprietors);
• persons, institutions or authorities to whom it is obligatory to communicate Personal Data for reasons of Compliance, Abuses or Fraud, or by order of the authorities.
6. Retention of Personal Data

Personal Data acquired for the purposes of the purchase, delivery and provision of products and services will be held by the Proprietors only for the time strictly necessary for those purposes (e.g. for the shipping of the product purchased).
In any case, since such Personal Data are handled in order to provide you with the Service, the Proprietors may retain them for a longer period, in particular for as long as may be necessary in order to protect the interests of the Proprietors from possible claims relating to the Services.
Personal Data acquired for Marketing and remarketing purposes will be retained by the Proprietors until your consent is withdrawn.
In any case we will remind you of the consent you have given every 24 months. Once your consent is withdrawn, the proprietors will no longer use your Personal Data for such purposes, but may be able to retain them anyway, in particular insofar as it may be necessary to protect the interests of the Proprietors from possible claims based on such handling of the Data.
Personal Data acquired for the purposes of Soft Spam will be retained by the Proprietors for as long as you do not object to such retention via the link included at the end of every Soft Spam email.
Personal Data acquired for the purposes of Compliance will be retained by the Proprietors for the period provided for by the specific legal obligations or the applicable regulations.
Personal Data acquired for the purposes of preventing Abuses/Fraud will be retained by the Proprietors for as long as is strictly necessary for such purposes and hence until the Proprietors are compelled to retain them in order to protect themselves in legal proceedings by communicting such data to the relevant authorities.
7. Rights of interested parties

You have the right to request of the Proprietors at any moment:
• access to your Personal Data, (or a copy of such Personal Data), as well as to further information on progress in the handling of such data,
• correction or amendment of your Personal Data being handled by the Proprietors, where they may be incomplete or out of date;
• deletion of your Personal Data from the Proprietors’ database;
• limitation of the handling of your Personal Data on the part of the Proprietors;
• to provide in a structured format, as per common usage and readable by automatic devices the Personal Data that concerns you;
In addition, you can:

• object to the use of your Personal Data on the part of the Proprietors (e.g. Soft Spam)
• withdraw your consent to the use of your Data for Marketing and Remarketing.

We notify you that the majority of your Personal Data provided to the Proprietors can be modified at any time by accessing, where possible, the personal account created by you on the Site.

In the act of requesting Services, you will have selected which channels of communication you wish to be contacted through for the purposes of Marketing (by telephone, text messages, email, post, push notifications or social media).
You can withdraw your consent to Marketing in relation to each of these channels of communication via your personal account on the Site, by deselecting the relevant options.

Moreover, you can withdraw your consent to Marketing by means of email, and stop receiving Soft Spam by using the appropriate link that you will find at the end of every email you receive. In the same way you can unsubscribe from the newsletter service you may have requested.
In addition to the above, you can also exercise your rights by writing to the Proprietors at the following address: info@4leoni.com
In any case, you always have the right to make a claim to the relevant Supervisory Authority (General Data Protection Regulation) whenever you consider the handling of your Personal Data to be in violation of the regulations in force.

8. Modifications

The current privacy policy has been in force since 25/05/2018. The Proprietors reserve the right to modify it or simply update its content, entirely or in part, also due to variations in the applicable regulations. The Proprietors will inform you of such variations as soon as they are introduced and they will be binding as soon as they are published on the Site. The Proprietors therefore invite you to visit this section regularly in order to take note of the most recent and up-to-date version of the privacy policy so as always to be informed about the data acquired and the use to which the Proprietors put it.

COPYRIGHT

The Site and all its contents are the property of Trattoria 4 Leoni surl. This includes documentation, images, characters, design, music, software, codes and format scripts. The material on the website is protected by copyright. Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, is strictly forbidden without the express written consent of Trattoria 4 leoni surl, as is the use of content or brands on the site for any other purpose or end different from those described above. The images on the site are the property of Trattoria 4 leoni surl. Any use of such images not authorised by written consent on the part of Trattoria 4 Leoni surl, will be prosecuted according to the law.